Town Talk Church Point
Town Talk Church Point
Start Tracking Your Water Usage Today!
Ever wish your water bill came with a map of what actually happened at home? We walk through the new Church Point Water Portal and show how real-time usage, simple alerts, and clear trends turn guesswork into confident action. No jargon, no extra fluff—just the tools that help you catch problems fast and keep your budget steady.
We start with the basics: how to sign up in minutes from churchpoint.org and what you’ll see the first time you log in. The dashboard lays out your address, account number, and daily average use, with a clean 30‑day graph you can expand by day, week, month, year, or a custom range. Then we dig into the features that change the game: custom thresholds that ping you when usage crosses a number you set, plus an out‑of‑town alert that warns you if water moves when your house should be quiet. Think of it like an alarm system for your water.
From there, we decode patterns. A steady overnight trickle? Likely a toilet or a drip. A mid‑afternoon surge when nobody’s home? That’s a red flag worth checking right away. We share real numbers—how toilets can waste 10 to 60 gallons an hour and how even small drips add up—to help you diagnose faster and fix sooner. On the utility side, we explain how admin tools verify repairs and build trust, cutting down on “why is my bill high” calls while giving residents evidence they can act on the same day, not a month later.
If you want lower bills, fewer surprises, and peace of mind when you’re away, this walkthrough gives you everything you need to get started and get smarter about your water. Try the portal, set your alerts, and take control of your usage. Enjoy the episode? Follow the show, share it with a neighbor, and leave a quick review to help others find it.
Another Town Talk podcast that is Chris, Mayor Spanky, and we're talking about water again. We've water. We've we've done us a few podcasts, Mayor, about water. This is uh a positive podcast about water.
SPEAKER_00:One that I've been waiting for for a while.
SPEAKER_01:Yes. Uh, and and congratulations on this. I mean, I know you have a mentality of of kind of seeing in the future, right? Trying to get up with the times. Yeah. And this right here, part of our whole water system, and that is being able to log in to your water account. And you can look at usage, uh, how much you use this day, that day, and we're gonna get into all that in a bit. Mayor, if if you don't mind, I want to start. I'll talk more about it from the user end.
SPEAKER_00:Yeah.
SPEAKER_01:And then you can talk more about it from the administrative end. Oh, what y'all can see from the backside. But I'll start with this. It's very easy. I know on our Facebook page, maybe a couple weeks ago, we posted the link. It is a website link that you go and click on and you set up an account. Now, if you go to churchpoint.org, you scroll down a little bit, it's gonna say introducing the church point water portal. And there's a little bit of information there. Then there's a link. Visit the portal here. You click on that, it's cpwater portal.my360-app.com. Boom. You click on that, that's gonna open up the Church Point Water portal. Very easy for me, Mayor, to set it up. It's almost like setting up any other kind of account for anything else. Yeah. Um, you're gonna need your account number and your name, your address. You go, you pop that in. First of all, you got to create an account, then you fill out your account number, name, address. Gotta do the security questions like any anyone else. It's going to email you a registration link. That way you can confirm your email. Then you set up a password, takes you back to login to the page, and there it is. You can see your usage on this dashboard. You're gonna see your account, your account number, you're gonna see your address, you're gonna see daily average usage, you can break some of that down if you like. Here on the dashboard page, it shows the usage history over the past 30 days. You can change there's a different menu in your dashboard. You actually go to where it says usage, and that's where you can break things down a little bit more if you like. Uh, usage per day, per week, per month. You can look back on that usage tab. There's also an alerts tab as well. That's something that I think is pretty cool too with this whole website, this whole application, mayor, is that for these alerts, you can or can't. You can turn them on or off. There is a usage threshold, and you can tell it to say, hey, if I get to X amount of gallons, I I want an alert. There is also an alert on there that you can put on if you go out of town. And it knows that no one's there. And then if they do see water usage, you're also going to get an alert with that too. So this right here, it's nice, Mayor. It's it's nice, it's nice to see. And obviously, I'm I'm again looking at it as a as a user that maybe my bill went up, right? My bill went up one month. Okay, like dang, man. Okay, I didn't think I used that much water. And then you go back and you might have a day where you see a spike, and it's a a higher spike than normal. And then that spike stays there for a few days.
SPEAKER_00:Correct me if I'm wrong there, but that might mean some kind of leak that is that you would have constant or going on the upper trend. That's a leak that's getting bigger.
SPEAKER_01:Okay.
SPEAKER_00:But the one real good thing about this is all the safeguard you can put on it. You can get as smart as you want to be on this thing. When I say that, like I'm pulling off from the administrative side your house. So hope you don't mind.
SPEAKER_01:No, that's okay.
SPEAKER_00:Okay, but I'm I'm looking at it, and I could tell you from months back that you've never exceeded over a hundred gallons an hour.
SPEAKER_01:Okay.
SPEAKER_00:So you could go in there and safeguard it to where when it hits that point or a day or whatever, it'll alert you that Chris, you've just used a hundred gallons. Well, if you're not home, your wife's not home, and it just hit a hundred gallons, there's something to that. So that's where you can either run home, check it, or call us and we go turn it off during the day, whatever, you know, because I'm looking at your yesterday. And I don't mean to put your business out there, but I know you left.
SPEAKER_01:Mayor, mayor, it was my day for my weekly bath. I just want to say, okay.
SPEAKER_00:I know you took your shower at 9 p.m. And I know you got up at 5 a.m. Okay, yeah. But I can see that 8 to 10 and 1 to 6, zero consumption. So I know you were at work. You know what I'm saying? Like, so if that 3 o'clock goes to 100 gallons, you got a problem. And if it goes 100 gallons at 3 p.m. and you get home at 7 p.m., you got an issue. Whereas this will help you to where let's say you go out of town. Well, you go out of town, you should have very minimal usage. Well, if it goes to 100 gallons and you're in, you know, Mississippi, yeah, you can call a brother or something, get out there, something's going on. You know, this is the beauty of this because beforehand a leak happens underneath your house or a toilet starts to run, well, you wouldn't find out until the next month when you got your bill. Yeah. This can do it to whatever. I mean, I've done it to where, like, you can set it to where three times what you normally use. So it'll take your average and it'll alert you if that day you go three times. If your average is 130 or 390 gallons, it alerts you. There's all kind of things that can alert you here. And from our standpoint, is we can come in here and look, and you see, we're gonna go. I'm gonna go back to monthly right here, go to October 25. Your biggest day was 10.4. Well, I've seen it to where you know, maybe a leak happened over seven days, and then we alert the people, or the people figure it out, and then you can instantly the next day, it'll show us that it went back down to zero. So that tells us that you fixed your leak. So there's all kind of safeguards for you and for us, and things that we could prove, and you can prove, and you know, it just helps.
SPEAKER_01:Yeah, because I'm I'm looking right now, I'm looking at my account and I'm looking at my usage history today, right? And then from midnight to 4 a.m., the reading is the same. So, like it's it it didn't move up, didn't move up, didn't move up, didn't move up. Let's just say I would have a leaky toilet. Yep. To me, correct me if I'm wrong again, if it's midnight to five, or it's 11 to 5 and everybody sleeping in the house. If you're getting a reading to where you are using water overnight when everybody's shut down and sleeping, to me, that tells you you have a you have a leak somewhere. You might have a toilet leaking, whatever it is. And that I feel is great because you can look at it, and one, that's gonna, even if it's doing it a little bit, right? Even if it's uh five, six gallons on this leak, whatever it would be, uh that's that's kind of saving me some money and telling me that, hey, you you got a little issue that you need to go and figure out. Yeah, this this is very cool, Mayor.
SPEAKER_00:Yeah, it's uh it's a real good thing, and there's things that you can diagnose as you're doing it, you know, like uh toilet, even though it seems like the it's just an agitated, you know, your water's just agitated a little bit. Oh, that's not much that's not much water. When you put in 10, 12 gallons, 15 gallons an hour, and it's consistent, well, then we could tell you, well, that's a toilet. You know, if it's a shower, if it's a drip, a drip, I can tell you, you know, it there's different ways, you know. In some toilets, you can get up to, oh, I've seen it where it's 60 gallons an hour.
SPEAKER_01:Wow.
SPEAKER_00:You know, that's like I said, most houses don't use, you know, double that, you know, 120 to 200 gallons a day, you know. So there's even a drip, a drip can be a tenth of a gallon per minute, I think. So I mean, you're talking six gallons on a drip, you know, sometimes. And I mean, it's gotta be a little constant drip, but you will see that like uh like you're seeing right now, November 4th, 0000. That means your house is tight. So, I mean, this is a very good tool for all sides. And if you don't have it, you really need it. Yeah, I I would agree, especially if you work, you work eight hours somewhere, you don't know what's going on at your house while it's going on, you know, like this thing can help you a lot. It's like an alarm system for your water. And I mean, if anybody out there has experienced uh a pipe bus in a house, time is of the essence.
SPEAKER_01:You know, so you find it's easy to maneuver on uh I was yeah, I was about to say that from the user end, very simple. I mean it it really is. There's I don't mean this in a bad way, like there's not a lot of options and and fluff on there. Like what's yeah, what's on here is usable, is usable and you need it. There's the dashboard where you can see overall, there's alerts when you set up your alerts, and then you can go to the usage tab, and that's where you can change it day, week, month, year, date range, and that's where you can dive into it a little bit more. But uh, from the user end, very simple to set up the account was very simple. And again, if you just go to churchpoint.org, we have a hyperlink there. You can click to it, and that's gonna go to the page. Simple.
SPEAKER_00:Yep, and on our end, like I said, we can really get in depth on it because we can see if you moved in a house what the usage was before. You can, you know, there's a lot of tools on this that is explainable. That's transparency and communication keeps everything running in the right direction in this business.
SPEAKER_01:100%. All right. Well, yeah, that was a very informative episode, Mayor. Yeah.
SPEAKER_00:Good news.
SPEAKER_01:It was very good. Yeah, great job on that. I think everyone should go set that up. Uh, you're gonna be able to see some things, you're gonna be able to do some things, you're gonna be able to uh set your uses, set your alarm uh or alert, I should say. You go out of town, uh, you you can set that as well. Uh, very, very cool. Uh, a great addition to the water system here in town.
SPEAKER_00:And the thing about it is, is we used to get that call 200 times a month. Why my water bills high? If you have this, you don't have to make that call. And you'll figure it out why it's happening before you have to pay for it. Yeah. Because if you catch it the first day, as opposed to 30 to 40 days later, there's a big difference in what you're paying.
SPEAKER_01:Yep. Real time. You can go and see it that that day.
SPEAKER_00:This can help you tremendously. So, you want to cut down on your water bills? Get this out. Yep. Get this website. Yep. You gotta do it.
SPEAKER_01:Yep. All right. Okay, Mara, we appreciate it. And uh until next time, have a great one, and we'll see you back again here on Town Talk.
SPEAKER_00:Thank you, thank you.